Terms and Conditions

Terms and Conditions

Terms and Conditions

Our Terms and Conditions

Our Terms and Conditions

Your access to and use of Vouch is subject to these Terms and Conditions. Please read them carefully to understand your rights and responsibilities.

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Your access to and use of Vouch is subject to these Terms and Conditions. Please read them carefully to understand your rights and responsibilities.

Last Updated on July 15, 2024
Last Updated on July 15, 2024

Acceptance of Terms

Acceptance of Terms

By installing or using Vouch ("the Service"), you (“Merchant”, “User”, “You”) agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the Service.

By installing or using Vouch ("the Service"), you (“Merchant”, “User”, “You”) agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the Service.

About Vouch

About Vouch

Vouch is a lightweight Shopify plugin that helps merchants increase conversion by building trust through social signals, such as peer recommendations and shared contact networks. It enables buyers to share Vouch messages or referrals, and merchants to view anonymized conversion data.

Vouch is a lightweight Shopify plugin that helps merchants increase conversion by building trust through social signals, such as peer recommendations and shared contact networks. It enables buyers to share Vouch messages or referrals, and merchants to view anonymized conversion data.

Eligibility

Eligibility

To use Vouch, you must:

  • Be at least 18 years old.

  • Own or operate a Shopify store.

  • Have authority to enter into binding agreements on behalf of your business.

To use Vouch, you must:

  • Be at least 18 years old.

  • Own or operate a Shopify store.

  • Have authority to enter into binding agreements on behalf of your business.

Account Registration

Account Registration

By installing Vouch, you agree to provide accurate and complete business information. You are responsible for maintaining the confidentiality of your Shopify account credentials and API keys.

By installing Vouch, you agree to provide accurate and complete business information. You are responsible for maintaining the confidentiality of your Shopify account credentials and API keys.

Use of Customer Data & Contact Sharing

Use of Customer Data & Contact Sharing

Vouch may request access to:

  • Limited customer contact information (name, phone, or email) only after consent is received

  • Contacts shared voluntarily by users via WhatsApp or in-app prompts

We do not share, sell, or misuse customer data. All information is used only to:

  • Personalize the experience for the end user

  • Enable social recommendations and nudge logic

  • Track friend mapping and referrals

You agree not to misuse or harvest any data accessed via the plugin.

Vouch may request access to:

  • Limited customer contact information (name, phone, or email) only after consent is received

  • Contacts shared voluntarily by users via WhatsApp or in-app prompts

We do not share, sell, or misuse customer data. All information is used only to:

  • Personalize the experience for the end user

  • Enable social recommendations and nudge logic

  • Track friend mapping and referrals

You agree not to misuse or harvest any data accessed via the plugin.

Termination of Service

Termination of Service

TaskUp reserves the right to suspend or terminate your access to the platform for any violation of these Terms or if the Service is discontinued. In such cases, TaskUp is not liable for any resulting losses.

TaskUp reserves the right to suspend or terminate your access to the platform for any violation of these Terms or if the Service is discontinued. In such cases, TaskUp is not liable for any resulting losses.

Privacy and Compliance

Privacy and Compliance

We comply with applicable data protection laws (e.g., India's DPDP Act, GDPR). You are responsible for ensuring your Shopify store’s privacy policy covers the use of Vouch and contact-sharing workflows.

Our full Privacy Policy outlines:

  • Data collection practices

  • Purpose of data usage

  • Contact-sharing consent logic

  • Retention and deletion procedures

We comply with applicable data protection laws (e.g., India's DPDP Act, GDPR). You are responsible for ensuring your Shopify store’s privacy policy covers the use of Vouch and contact-sharing workflows.

Our full Privacy Policy outlines:

  • Data collection practices

  • Purpose of data usage

  • Contact-sharing consent logic

  • Retention and deletion procedures

Templates and Messaging

Templates and Messaging

All outbound WhatsApp or on-site messaging must:

  • Follow Meta’s Business Messaging Policy

  • Be approved templates when needed

  • Include an opt-out option for users

You are solely responsible for the content, accuracy, and compliance of your outbound messages.

All outbound WhatsApp or on-site messaging must:

  • Follow Meta’s Business Messaging Policy

  • Be approved templates when needed

  • Include an opt-out option for users

You are solely responsible for the content, accuracy, and compliance of your outbound messages.

Intellectual Property

Intellectual Property

All intellectual property related to the Vouch plugin, including design, codebase, UI components, and analytics models, remains the property of Vouch Technologies Pvt. Ltd.

You may not:

  • Reverse engineer or duplicate the service

  • Use Vouch branding without permission

All intellectual property related to the Vouch plugin, including design, codebase, UI components, and analytics models, remains the property of Vouch Technologies Pvt. Ltd.

You may not:

  • Reverse engineer or duplicate the service

  • Use Vouch branding without permission

Termination

Termination

We reserve the right to suspend or terminate your access to Vouch at any time, with or without notice, for reasons including:

  • Violation of these Terms

  • Abuse of the service

  • Fraudulent or unethical use

We reserve the right to suspend or terminate your access to Vouch at any time, with or without notice, for reasons including:

  • Violation of these Terms

  • Abuse of the service

  • Fraudulent or unethical use

Disclaimer of Warranties

Disclaimer of Warranties

The service is provided "as is" and "as available", without warranty of any kind. Vouch makes no guarantees about uptime, specific results, or future feature availability.

The service is provided "as is" and "as available", without warranty of any kind. Vouch makes no guarantees about uptime, specific results, or future feature availability.

Limitation of Liability

Limitation of Liability

To the maximum extent permitted by law, Vouch shall not be liable for:

  • Any indirect or consequential loss

  • Data loss or corruption

  • Damages exceeding the amount paid by you (if any) for the service in the past 3 months

To the maximum extent permitted by law, Vouch shall not be liable for:

  • Any indirect or consequential loss

  • Data loss or corruption

  • Damages exceeding the amount paid by you (if any) for the service in the past 3 months

Modifications to Terms

Modifications to Terms

We may update these Terms from time to time. Continued use of the Service after such changes constitutes your acceptance of the new Terms.

We may update these Terms from time to time. Continued use of the Service after such changes constitutes your acceptance of the new Terms.

Governing Law

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction falling under the courts of Bangalore, Karnataka.

These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction falling under the courts of Bangalore, Karnataka.

Contact

Contact

For questions about these Terms, reach us at:
📧 prateek@justvouch.club

For questions about these Terms, reach us at:
📧 prateek@justvouch.club